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Popular questions
You arrive, we welcome your group, explain the rules and help you gear up. Then you put on a VR headset and step into the game: you move through a real arena while the headset shows you a virtual world. You walk, interact with objects and complete missions together as a team. No VR experience needed — we calmly explain everything before you start.
The minimum age is 6 — no exceptions. Some games have their own ratings: certain adventures suit ages 6+, others 10+ or 12+. Pick the game by the players' ages when booking; if in doubt, write to us — we'll help you choose.
Yes, as long as the rules are followed. Play starts at age 6, there's a safe-movement briefing before the game, and an operator stays nearby for the whole session. Any player can take off the headset and step out at any moment. We play without shoes, in anti-slip socks. Kids under 12 play accompanied by an adult. If your child has a health condition, talk to your doctor and write to us before the visit.
Whichever way is easiest:
- online on the website — fastest → Book now
- WhatsApp: +351 919 777 900
- phone: +351 919 777 900
- email: info@vr-arena.pt
All sessions are private and we prepare the arena in advance, so it's best to book early — especially for weekends, birthdays and groups.
Yes. Free-roam VR is about being physically present in a virtual world, not about gamer skills: the controls are intuitive, and most of our guests aren't gamers. The team explains everything from scratch, at your group's pace.
The arena takes up to 32 people at once. One game holds up to 20 players; if there are more of you, we split into two teams and run a mini-tournament — it gets more competitive, and while some play, the rest follow the score. An odd number of players is no problem. Groups over 32 become an event format with rotation — write to us and we'll build the programme. In VEX Adventure, up to 6 players per game.
Yes, every session is private: your group plays without strangers. It's more comfortable for families, groups of friends and corporate teams.
A new VR format coming soon to the arena: up to 6 players per game, vibration vests that boost the feeling of presence, age 10+. Launch date, prices and details soon. Want to be the first to know? Message us "VEX" on WhatsApp.
No: if an adult accompanies a child and doesn't play, there's nothing to pay for a player spot. In return, the chaperone stays nearby and is responsible for the kids outside the game and during the visit: the operator runs the VR session but doesn't replace a parent's supervision. Want to join the game? We'll add you as a player.
Usually not, or barely: because you move physically, your brain reads it more naturally than seated VR. If you're sensitive to motion sickness, tell the operator before the game — they'll keep an eye on you.